Python Job: IT Systems Admin Graduate

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Job Skills

Company

CrowdStrike

Location

Sydney - Australia

Job type

Full-Time

Python Job Details

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
About the Role
CrowdStrike's Information Technology Service Desk Team is looking for an IT Systems Admin Graduate to join our team. The ITSD Team is a key component of the CrowdStrike family and is critical to the smooth and effective daily operations of all CrowdStrike team members. This position will facilitate, implement, troubleshoot, problem solve and enhance the ITSD Team’s support, systems and operational responsibilities.
This is an opportunity to work in a dynamic, robust, fast-paced and challenging environment. Candidates should be interested in expanding their breadth of knowledge, constantly learning new technologies and processes, solving difficult problems, coming up with creative and unorthodox solutions and thinking well on their feet.
Highlights:
  • February - July 2023 intensive training program
  • Full- time fixed term contract
  • Hybrid working arrangements (4 days in the office & 1 day from home)
  • Possible conversion to permanent employment
What You Can Expect:
  • Development workshops to grow your soft and hard skills
  • Networking opportunities with fellow Grads/Interns and CrowdStrikers
  • Working alongside a diverse and global team
  • Assigned mentor(s) and continuous feedback
  • Access to our FalconFit Wellness Program and Employee Assistance Program
  • Emerging Talent Internal Slack channels
  • Paid holidays and much more…
What You’ll Be Doing
  • Serve as a front-line Service Desk support technician and assist with inbound support requests to receive, triage and facilitate a resolution for internal customers
  • Maintain an operational knowledge of the latest Mac, Windows and Linux OS server and desktop features, best practices and system/application configurations
  • Manage CrowdStrike endpoints via SCCM, Jamf and AirWatch. This includes monitoring, securing, updating, patching, troubleshooting, automating and optimising laptop, desktop and mobile systems
  • Contribute to streamlining, optimising and simplifying employee application experiences, improving application usability and interoperability, testing new application releases and researching new solutions to customer demands or recurring problem sets
  • Configure new-hire systems and perform IT on-boarding for new employees
  • Act as a local resource for hands-on and eyes-on assistance in the server/networking room
  • Collaborate with (getting help from or providing help to) Service Desk Team members and other teams’ subject matter experts when working on projects or new initiatives
  • Implement, improve and document new and existing policies, procedures and processes for various IT systems
  • Maintain inventory and assist with asset procurement, delivery and shipping
  • Provide support for A/V equipment in office conference rooms
  • Assist in supporting employees in the office as necessary
  • Assist with tasks as assigned by the manager which may involve providing support to other areas of the business, as required
What You'll Need
  • Relevant education/training in IT System Administration or related field.
  • Excellent communication skills (verbal & written), patience, tenacity and follow-through
  • Ability to explain complex technical concepts/procedures/policies to non-technical customers.
  • Strong task and time management skills with the ability to prioritise, resolve and escalate cases in an efficient and effective manner.
  • Good understanding of security best practices, worst practices, concepts and real-world applications
Bonus Points
  • Experience with scripting or reverse engineering scripts in PowerShell, Bash, Python with exposure to scripting for task automation (Preferred but not essencial)
  • Fundamental understanding of basic troubleshooting and network concepts (TCP/IP, DNS, IP addressing, connectivity troubleshooting, cabling, etc..)
  • Fundamental understanding of the Linux, Windows and Mac command line, services, data manipulation, installation and system operation
#LI-CM1
We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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